Mini Storage Center is dedicated to providing you with the best in customer service.  Below are the answers to many of the most common questions.  If your questions are not answered here, please feel free to contact us and speak to one of our self storage representatives.

Q.  How long do I have to sign up for?
A.  All our units are rented on a month to month basis.  This allows you to stay as long or as short as you need.  Our leases are designed to give you total flexibility.

Q.  How do I determine what size space I need?
A.  Simply call us at 914-944-1400 and give us a description of your belongings, and we’ll find the right fit for you.  Also, stop by our building and take a tour of the facility and find the right size unit.  Rest assured, you can always move up in size if you are too cramped or downgrade that way you’re not paying for extra space.

Q.  Are your units climate-controlled?
A.  Yes, we heat our building in the winter and air-condition in the summer.  All of our units are indoors, protecting your items from outside elements.

Q.  Do I need my own lock?
A.  We provide you, free of charge, with a state-of-the-art cylinder lock as part of the move-in package.  This lock ensures you are the only one who has a key to your unit, ensuring total privacy.  You are welcome to also bring your own lock if you wish to do so.

Q.  When can I access my unit?
A.  We are staffed 7 days a week, and therefore you may access your unit as many times as you need during the hours below:

    M-F   8am – 8pm
    Sat     9am – 6pm
    Sun  11am – 4pm

Q.  Do I need to pay a security deposit?
A.  Yes, the security deposit (equal to one month’s rent) is required at the time of registration, along with your first month payment and a one-time administrative fee of $10.00.  Security is refunded within 7-10 business days, after you vacate your unit, providing move-out procedures have been met.

Q.  How do I pay my rent?  What are the payment terms?
A.  Statements are sent out fifteen days prior to your rental due date.  You may pay cash, check, or credit card.  You may also arrange to have payment be automatically deducted from your credit card.

Q.  Is there insurance on the belongings I put into the unit?
A.  We do not insure the contents of your storage unit.  We do, however, provide several optional insurance packages that you can choose from if you wish to insure your belongings.  We do suggest that you check with your own insurance company(homeowners or renters) as they may already cover belongings out of your home.

Q.  How much notice do you need when vacating?
A.  We require 15 days notice from your rental date when terminating occupancy.  Full details on the vacating policy will be provided for you at the time of move-in.